Customer Service 10/10
Lucky ace poker is one of the true leaders in customer service. Service and support is available through telephone calls and what's more they are toll free to quite a few countries. A contact form is also available as is 24/7 live chat support. This is truly unbeatable service.
Software 7/10
The Lucky Ace software is always stable and runs glitch free. Each section of the games lobby is clearly marked and it is quite easy to see the games and section you plan on playing.
The tables are neat and clean and easy to use, with real life looking avators available for selection. The sounds and alerts are clear meaning you will never skip a hand. All buttons and table features stand
Tournaments and Sit N Go's 7/10
As mentioned above Lucky Ace Poker offers a load of freerolls for their customers. In addition there are tournaments and satellites to gain you entry into some of the biggest global tournaments such as the up and coming Aussie Millions Poker Championship.
In the stakes range, tournaments start from $1 +10c through to $500+$25. Steps to bigger tournaments are available like with any site through entry with the minimum buy in. Sit N Go's range in limits from 50c+5c right through to a massive $1000 +$30.
Tournaments and Sit N Go's can be played in all poker variants available on site. As with any site though, the larger the buy-in the longer the wait time.
Lucky Ace provides quite a few guaranteed prize money tournaments with minimum; even free buy in. Indeed well worth getting into.
Ring Games 7/10
Firstly Lucky Ace have a few jackpot tables available to join, in addition there are of course a number of different ring games you can join in, these are all listed below.
NL and Fixed Limit Holdem are available in stakes from 1c/2c through to $250/$500. Tables can be found for 2 to 10 players.
Omaha Hi is available in stakes from 1c/2c through to $30/$60. Tables can be found for 2 to 10 players. Tables are available in Pot and Fixed Limit.
Omaha Hi/Lo is available in stakes from 2c/4c through to $30/$60. Tables can be found for 9 and 10 players. Tables are available in Pot and Fixed Limit.
7 Card Stud is available in stakes from 2c/4c through to $30/$60. Tables are available for 8 players only. Fixed limit is the only option for 7 Card Stud.
7 Card Stud Hi/Lo is available in stakes from 2c/4c through to $15/$30. Tables are available for 8 players only. Fixed limit is the only option for 7 Card Stud.
Game Selection 7/ 10
Withdrawal Methods 9/10
Lucky Ace offers a variety of withdrawal methods for its clients. There are minimum withdrawal amounts like with all sites. The minimum allowable Wire Transfer Cash Out is $20. The other cashout methods have a minimum limit of $6.
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1. Bank Draft |
7. credit card 8. debit card 9. Moneta 10. WebMoney 11. EntroPay |
Other Features 6/10
Lucky Ace Poker offers quite a few features not available with some sites. Firstly they have a comprehensive games guide so you are sure to know how to play before hitting their tables. They also have a responsible gambling section which is indeed very important and up market.
Lucky Ace has a players club and a brilliant rewards system. The Lucky Ace shop just another brilliant feature of the site. In addition Lucky Ace makes it quite clear what rake you will pay in any given situation, certainly this is something worth knowing.
You will always know which country your competitors are up against with flags shown for each participant upon table or tournament entry.
Traffic 8/10
Lucky Aces is part of a network and has a lot of traffic at all times. Regardless of what stakes you play or what poker variant you will not miss out on action. Lucky Ace Poker is a reasonably new site and looking to be one of the true giants by the way the traffic is currently.